At the Santander Power Up event, we executed a check-in operation with a short preparation window, from receiving the attendee list to validating entry at the event.
The project was set up and operated on the same day, demanding agility to import the database, validate the data and publish the service flow in the Credenciall system.
With the list consolidated, attendees could identify themselves by ID at the self check-in totems and complete the process quickly, keeping their attendance status updated in real time.
We also activated attendance confirmation by phone with QR Code, adding a practical layer of entry validation and support for on-site access control.
Even with an intense audience, the operation distributed service well across multiple self-service totems with counter support, reducing friction points at check-in.
The result was an efficient self check-in flow, with no significant queues and attendance data organized for delivery to the client after the event.
