Privacy Policy

Credenciall takes the privacy of this website's visitors seriously. This policy explains which personal data we collect, how we use it and what your rights are, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD).

This policy applies to the website www.credenciall.com.br. Event platforms operated by Credenciall have their own policies, available in their respective environments.

What data we collect

We collect the data you voluntarily provide through the site's forms: name, e-mail, WhatsApp/phone, company, role, city, state and the message sent.

We also automatically collect browsing data through cookies and analytics tools: pages visited, traffic source (including UTM campaign parameters), device type, browser and IP address.

How we use your data

We use the data to: answer your contact and quote requests; deliver requested materials, such as guides and content; keep commercial communication about our services, when requested; and measure and improve the performance of the site and our campaigns.

Cookies and analytics tools

This site uses Google Analytics and Google Tag Manager for audience metrics, plus an online chat tool for support. These tools may use cookies to identify visits and measure site usage.

You can disable cookies in your browser settings. This does not prevent browsing, but may limit some features.

Data sharing

We do not sell personal data. We share data only with vendors required to operate the site — hosting, e-mail delivery and analytics tools — and when there is a legal obligation or a request from a competent authority.

How long we keep the data

Contact and lead data are kept for as long as necessary to fulfil the purposes of this policy or until you request deletion, except where retention is required by law.

Your rights as a data subject

Under the LGPD, you may request at any time: confirmation of and access to your data; correction of incomplete or outdated data; anonymisation, blocking or deletion; portability; information about sharing; and withdrawal of consent.

To exercise your rights, write to contato@credenciall.com.br.

Information security

We adopt technical and organisational measures to protect personal data against unauthorised access, loss or alteration, including traffic encryption (HTTPS) and access control to our systems.

Controller contact

Credenciall — contato@credenciall.com.br. If you have questions about this policy or about how your data is processed, contact us by e-mail or through the site's contact channels.

Changes to this policy

This policy may be updated from time to time. The date of the last update is shown at the top of this page. Relevant changes will be highlighted on this site.